Basic
Run your shop counter with the essentials.
- Dashboard
- Point of Sale (POS) system
- Inventory Management
- Batch & Expiry Tracking
- Stock Transfers between Locations
- Staff Assigned per Location
- Customer Management
- Returns & Refunds
Dukanverse is an online store, a POS and an ERP in one simple system. Sell in-store and online, track every item and see your numbers in real time.
Open a real store built on Dukanverse. Browse, add to cart and see how it feels for your customers.
A full retail store with a big, mixed catalog. See how shoppers browse, filter and check out.
A brand-led store with a focused catalog and a clean look built to show off products.
A store for products with expiry dates, powered by batch and expiry tracking.
Pick the plan that fits today. Upgrade any time as you grow.
Run your shop counter with the essentials.
Take your business online with a full storefront.
POS and online store together, for growing teams.
Every big business is different. We price these packages around your locations, team size and the features you need.
For established businesses with several branches and a bigger team.
Everything in Starter Plus, plus:
For large retailers, brands and manufacturers that need it all.
Everything in Professional, plus:
Pick your business to see how Dukanverse fits the way you work.
Focused catalogs where the brand and presentation matter most.
Live demo: shop2.hsaverse.shopBatch and expiry tracking so you sell before it expires.
Live demo: shop3.hsaverse.shopShoppers don't type product names. They type "doodh", "3000 se kam" or "something for headache". AI-Powered Search understands English, Roman Urdu and Urdu, so they find what they came for instead of a "No results" page. We add it to your online store on request.
Selling products with a shelf life? Dukanverse tracks every batch and its expiry date, so you waste less and never sell expired stock.
Run sales that bring people back. Create codes, vouchers and gift cards, and reward your best customers.
Great for holiday sales, winning new customers and rewarding loyal ones.
Unique codes to track every campaign.
Targeted offers for the right customers.
Issue gift cards to chosen customers with their own value and limits.
One offer works online and at your POS.
Plan and run promotional campaigns.
See which offers actually drive sales.
Send coupons automatically.
Learn how customers use your discounts.
Connect your shipping carriers (rates, labels and tracking) to Dukanverse. Set up on request for the couriers you use.
Accept the payment methods your customers already use, like JazzCash, Easypaisa, bank transfer and local card gateways. Set up on request for your business.
Search that understands English, Roman Urdu and Urdu. "doodh" finds milk, "3000 se kam" filters by price, and "something for headache" finds pain relief. Added to your online store on request.
| Feature | Basic | Starter | Starter Plus | Professional | Enterprise |
|---|---|---|---|---|---|
| Price | Rs. 3,000 /mo/location | Rs. 4,000 /mo/location | Rs. 6,000 /mo/location | Get a quote | Get a quote |
| Dashboard | |||||
| Point of Sale (POS) | — | ||||
| Inventory Management | |||||
| Batch & Expiry Tracking | |||||
| Stock Transfers between Locations | |||||
| Staff Assigned per Location | |||||
| Customer Management | |||||
| Returns & Refunds | |||||
| Analytics & Reporting | — | ||||
| SEO-friendly Catalog Management | — | ||||
| Sales-friendly Storefront | — | ||||
| Order Processing / Operations | — | ||||
| Shipment / Fulfillment | — | ||||
| Multi-channel: online store + POS | — | ||||
| Channel-specific discount codes | — | ||||
| Channel-exclusive products | — | ||||
| Multi-store by zone (currency, delivery, payment) | — | ||||
| AI-Powered Search (Roman Urdu, Urdu, by meaning) | — | Paid add-on | Paid add-on | Paid add-on | Paid add-on |
| Extra channels: mobile app, marketplaces | — | — | — | — | |
| Staff accounts included | 3 | 3 | Up to 5 | More | Unlimited |
| Extra staff accounts | Rs. 500/staff | Rs. 500/staff | Rs. 500/staff | Custom | Custom |
| Promotions add-on | Rs. 500/location | Rs. 1,000 | Rs. 500 (bundled) | Included | Included |
| Multiple locations | — | — | — | ||
| Customer loyalty program | — | — | — | ||
| Branch performance dashboard | — | — | — | ||
| Low-stock alerts & reorder suggestions | — | — | — | ||
| Purchase orders & suppliers | — | — | — | ||
| WhatsApp & SMS notifications to customers Paid add-on | — | — | — | Paid add-on | Paid add-on |
| Cash register shifts and end-of-day closing Coming soon | — | — | — | ||
| FBR-compliant invoicing | — | — | — | ||
| Abandoned cart recovery | — | — | — | ||
| Audit log | — | — | — | — | |
| API access & webhooks | — | — | — | — | |
| Approval workflows | — | — | — | — | |
| Marketplace sync (Daraz & more) | — | — | — | — | |
| Franchise management | — | — | — | — | |
| BI export (Power BI, Looker Studio) | — | — | — | — | |
| Single sign-on & two-factor login | — | — | — | — | |
| Dedicated server & daily backups | — | — | — | — | |
| Advanced analytics & custom reports | — | — | — | — | |
| Customer event tracking | — | — | — | — | |
| Dedicated account manager | — | — | — | — | |
| Sales fee | — | 2% | 1% | Custom | Custom |
You sell through more than one channel from one system. Today that is your online store and your shop counter (POS). Products, stock, customers and discounts are shared, so a sale in one channel updates the others instantly. You can also keep discount codes and products for one channel only, like POS-only offers or in-store-only items. More channels, such as a mobile app or marketplaces, can be added.
You can run your store for several regions, called zones. Each zone has its own currency, delivery methods and payment methods, for example cash on delivery in Pakistan and card payments abroad. Your products and stock stay in one place.
Yes, with the AI-Powered Search add-on, which we add to your online store on request. "doodh" finds milk, "3000 se kam" or "۳۰۰۰ سے کم" lists products under Rs. 3,000, suggestions with photo and price appear as the customer types, and "something for headache" finds pain relief even when those words are not in the product name. Without the add-on, search matches words in the product name.
Most stores are live within a few days. We help you add products, set up payments and train your team.
No. Plans are billed monthly. You can upgrade or change your plan as your business grows.
Yes. Each place you keep stock is a location in Dukanverse. Your physical shop is one location, and it's where your POS sells from. Your online store can use a separate location, such as a warehouse. Each location keeps its own stock count, so a sale at the counter never takes stock away from your online orders, and the other way around. Need to move stock? Transfer it between locations in a few clicks. If you'd rather share one stock pool, both can use the same location.
You set a priority order for your locations. When an online order comes in, stock is taken from the top-priority location first. If it runs short, the rest comes from the next location in line.
Yes. Assign each staff member to a location. A cashier then sells only from their own shop's stock.
Yes. Record a lot number and expiry date when stock comes in. Sales automatically take from the lot expiring soonest, you get "expiring soon" alerts, and expired stock can be blocked from sale. Built for FMCG, bakeries and pharmacies.
Plans are priced per location per month. One shop is one location. If you add a second branch or a separate warehouse, that is a second location.
A user is a staff account that logs in to your Dukanverse admin or POS, like a manager or cashier. The owner's account counts as one of them. Your customers are not users, and you can have as many customers as you like.
Yes. On Basic, Starter and Starter Plus, each extra staff account is Rs. 500 per month.
A small share of online sales made through your store: 2% on Starter and 1% on Starter Plus. Basic has no sales fee.
You do. Your products, customers and orders belong to your business, and you can export them.
Real people help you by email and call, from setup through day-to-day questions.
We'll walk you through it using your own products and show you which plan fits best.