Dukanverse Storefront + ERP

Everything your shop needs.
In one place.

Dukanverse is an online store, a POS and an ERP in one simple system. Sell in-store and online, track every item and see your numbers in real time.

Plans & pricing

Simple plans.
No hidden costs.

Pick the plan that fits today. Upgrade any time as you grow.

Basic

Run your shop counter with the essentials.

Rs.3,000
/month/location
  • Dashboard
  • Point of Sale (POS) system
  • Inventory Management
  • Batch & Expiry Tracking
  • Stock Transfers between Locations
  • Staff Assigned per Location
  • Customer Management
  • Returns & Refunds

Staff accounts

3 staff accounts included (owner counts as one)

Extra staff: Rs. 500/staff/month

Add-ons

Promotions add-on: Rs. 500 /month/location

Choose Basic

Starter

Take your business online with a full storefront.

Rs.4,000
/month/location
  • Dashboard
  • Analytics & Reporting
  • SEO-friendly Catalog Management
  • Sales-friendly Storefront
  • Order Processing / Operations
  • Shipment / Fulfillment
  • Multi-channel: online store + POS on the same stock
  • Channel-specific discount codes: POS-only or online-only
  • Channel-exclusive products: in-store only or online only
  • Multi-store by zone: own currency, delivery and payment per region
  • Inventory Management
  • Batch & Expiry Tracking
  • Stock Transfers between Locations
  • Staff Assigned per Location
  • Customer Management
  • Returns & Refunds

Staff accounts

3 staff accounts included (owner counts as one)

Extra staff: Rs. 500/staff/month

Add-ons

Promotions add-on: Rs. 1,000 /month

Sales fee

2% on sales

Choose Starter
For larger businesses

Need more? Get a custom quote.

Every big business is different. We price these packages around your locations, team size and the features you need.

Professional

For established businesses with several branches and a bigger team.

Custom pricing
Quoted for your business needs

Everything in Starter Plus, plus:

  • Multiple locations with stock transfers
  • Sell in several regions, each with its own currency, delivery and payment methods
  • More staff accounts for your team
  • Discount & Promotion module included
  • Customer loyalty program: points, rewards & tiers
  • Branch performance dashboard: sales, stock and staff per location
  • Low-stock alerts and reorder suggestions per location
  • Purchase orders and supplier management
  • WhatsApp & SMS notifications to customers
  • Cash register shifts and end-of-day closing Coming soon
  • FBR-compliant invoicing
  • Abandoned cart recovery by email and WhatsApp
  • Priority support
  • Guided onboarding and team training
Get a quote WhatsApp us

Enterprise

For large retailers, brands and manufacturers that need it all.

Custom pricing
Quoted for your business needs

Everything in Professional, plus:

  • Advanced analytics & custom reports
  • Customer event tracking
  • Unlimited locations and staff accounts
  • Extra sales channels: mobile app, marketplaces and other third-party channels
  • Custom integrations (ERP, accounting, couriers)
  • Audit log: who changed what, and when
  • API access and webhooks
  • Approval workflows for write-offs, refunds and stock adjustments
  • Marketplace sync: Daraz and others on the same stock
  • Franchise management: royalty reports, central catalog, local prices
  • BI export for Power BI and Looker Studio
  • Single sign-on and two-factor login for staff
  • Dedicated server with daily backups and guaranteed recovery time
  • Dedicated account manager
  • Service-level agreement (SLA)
Get a quote WhatsApp us
Batch & expiry tracking

Sell it before it expires.

Selling products with a shelf life? Dukanverse tracks every batch and its expiry date, so you waste less and never sell expired stock.

FMCG & groceryBakeriesPharmaciesCosmeticsFood & beverage
  • Lot number and expiry date on every stock entry
  • Sales take from the lot expiring soonest (FEFO)
  • "Expiring soon" alerts, with a warning window you choose
  • Expired stock can be blocked from sale automatically
  • Write off expired or damaged lots
  • Full movement history for every lot, so you can trace it if there's a recall
  • Tracked per location, at the POS and online
Add-on

Discount & Promotion Module

Run sales that bring people back. Create codes, vouchers and gift cards, and reward your best customers.

Add-on priceRs. 1,000 /month
With Starter PlusRs. 500 /month

Great for holiday sales, winning new customers and rewarding loyal ones.

Custom Discount Codes

Unique codes to track every campaign.

Dynamic Vouchers

Targeted offers for the right customers.

Gift Cards

Issue gift cards to chosen customers with their own value and limits.

Multi-Channel Discounts

One offer works online and at your POS.

Campaign Tools Coming soon

Plan and run promotional campaigns.

Discount Reports Coming soon

See which offers actually drive sales.

Automated Coupons Coming soon

Send coupons automatically.

Customer Analytics Coming soon

Learn how customers use your discounts.

More add-ons

Add what you need, when you need it.

Courier Integration

Connect your shipping carriers (rates, labels and tracking) to Dukanverse. Set up on request for the couriers you use.

Local Payment Integration

Accept the payment methods your customers already use, like JazzCash, Easypaisa, bank transfer and local card gateways. Set up on request for your business.

AI-Powered Search

Search that understands English, Roman Urdu and Urdu. "doodh" finds milk, "3000 se kam" filters by price, and "something for headache" finds pain relief. Added to your online store on request.

Compare

Side by side.

FeatureBasicStarterStarter PlusProfessionalEnterprise
PriceRs. 3,000 /mo/locationRs. 4,000 /mo/locationRs. 6,000 /mo/locationGet a quoteGet a quote
Dashboard
Point of Sale (POS) —
Inventory Management
Batch & Expiry Tracking
Stock Transfers between Locations
Staff Assigned per Location
Customer Management
Returns & Refunds
Analytics & Reporting —
SEO-friendly Catalog Management —
Sales-friendly Storefront —
Order Processing / Operations —
Shipment / Fulfillment —
Multi-channel: online store + POS —
Channel-specific discount codes —
Channel-exclusive products —
Multi-store by zone (currency, delivery, payment) —
AI-Powered Search (Roman Urdu, Urdu, by meaning) — Paid add-on Paid add-on Paid add-on Paid add-on
Extra channels: mobile app, marketplaces — — — —
Staff accounts included 3 3 Up to 5 More Unlimited
Extra staff accounts Rs. 500/staff Rs. 500/staff Rs. 500/staff Custom Custom
Promotions add-on Rs. 500/location Rs. 1,000 Rs. 500 (bundled) Included Included
Multiple locations — — —
Customer loyalty program — — —
Branch performance dashboard — — —
Low-stock alerts & reorder suggestions — — —
Purchase orders & suppliers — — —
WhatsApp & SMS notifications to customers — — — Paid add-on Paid add-on
Cash register shifts and end-of-day closing Coming soon — — —
FBR-compliant invoicing — — —
Abandoned cart recovery — — —
Audit log — — — —
API access & webhooks — — — —
Approval workflows — — — —
Marketplace sync (Daraz & more) — — — —
Franchise management — — — —
BI export (Power BI, Looker Studio) — — — —
Single sign-on & two-factor login — — — —
Dedicated server & daily backups — — — —
Advanced analytics & custom reports — — — —
Customer event tracking — — — —
Dedicated account manager — — — —
Sales fee — 2% 1% Custom Custom
FAQ

Good questions.

What does multi-channel mean?

You sell through more than one channel from one system. Today that is your online store and your shop counter (POS). Products, stock, customers and discounts are shared, so a sale in one channel updates the others instantly. You can also keep discount codes and products for one channel only, like POS-only offers or in-store-only items. More channels, such as a mobile app or marketplaces, can be added.

What does multi-store mean?

You can run your store for several regions, called zones. Each zone has its own currency, delivery methods and payment methods, for example cash on delivery in Pakistan and card payments abroad. Your products and stock stay in one place.

Can customers search in Roman Urdu or Urdu?

Yes, with the AI-Powered Search add-on, which we add to your online store on request. "doodh" finds milk, "3000 se kam" or "۳۰۰۰ سے کم" lists products under Rs. 3,000, suggestions with photo and price appear as the customer types, and "something for headache" finds pain relief even when those words are not in the product name. Without the add-on, search matches words in the product name.

How long does setup take?

Most stores are live within a few days. We help you add products, set up payments and train your team.

Is there a long-term contract?

No. Plans are billed monthly. You can upgrade or change your plan as your business grows.

Can I keep separate stock for my shop and my online store?

Yes. Each place you keep stock is a location in Dukanverse. Your physical shop is one location, and it's where your POS sells from. Your online store can use a separate location, such as a warehouse. Each location keeps its own stock count, so a sale at the counter never takes stock away from your online orders, and the other way around. Need to move stock? Transfer it between locations in a few clicks. If you'd rather share one stock pool, both can use the same location.

Which stock do online orders use?

You set a priority order for your locations. When an online order comes in, stock is taken from the top-priority location first. If it runs short, the rest comes from the next location in line.

Can staff only see their own branch?

Yes. Assign each staff member to a location. A cashier then sells only from their own shop's stock.

Do you track batches and expiry dates?

Yes. Record a lot number and expiry date when stock comes in. Sales automatically take from the lot expiring soonest, you get "expiring soon" alerts, and expired stock can be blocked from sale. Built for FMCG, bakeries and pharmacies.

How is pricing per location calculated?

Plans are priced per location per month. One shop is one location. If you add a second branch or a separate warehouse, that is a second location.

What counts as a user?

A user is a staff account that logs in to your Dukanverse admin or POS, like a manager or cashier. The owner's account counts as one of them. Your customers are not users, and you can have as many customers as you like.

Can I add more staff accounts?

Yes. On Basic, Starter and Starter Plus, each extra staff account is Rs. 500 per month.

What is the sales fee?

A small share of online sales made through your store: 2% on Starter and 1% on Starter Plus. Basic has no sales fee.

Who owns my data?

You do. Your products, customers and orders belong to your business, and you can export them.

What support do I get?

Real people help you by email and call, from setup through day-to-day questions.

See it in action

Get a free Dukanverse demo.

We'll walk you through it using your own products and show you which plan fits best.